Privacy Policy

Privacy policy

 Leather Haven, recognizes that you care how information about you is used and shared and respects your privacy. This Privacy Policy informs you of how information is collected on and through leatherhaven.us (the "Site") and how we use and disclose this information. Information collected on or through this Site may be collected by Leather Haven or by third-party service providers acting on our behalf. The term "we" as used in this Privacy Policy may include our third-party service providers, particularly with respect to the collection, use and storage of information. By accessing this Site, you agree to be bound by this Privacy Policy.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Site and, where applicable, through the Customer Service Department in connection with this Site.

This Privacy Policy may be updated from time to time, without notice to you. Please check back periodically for further updates and changes.

Please note: The servers that make the Site available and that store the information that is collected on or through the Site may be located in the United States of America ("USA"). If you are located outside the USA, please note that the information you provide will be transferred to the USA. The laws of the USA may not provide the same level of legal data protection as the country from which you access the Site. By using the Site and submitting Personal Information to us, you consent to and authorize such transfers and the use and processing by us of information as described in this Privacy Policy.

For the purposes of this Privacy Policy, "Personal Information" is personally identifiable information about an individual person including, but not limited to, a person's name, physical address, email address, and telephone number, as more particularly described under applicable U.S. privacy laws.

>What Information About Me Is Collected and Stored?

Information You Provide:

We collect and store information that you provide on or through the Site and that you provide to our Customer Service Department in connection with your access and use of this Site. Though you may use portions of this Site without providing any Personal Information, in order to take advantage of the full capabilities of this Site, you will be required to provide certain Personal Information. For example, you must provide Personal Information in order to place an order or to register for an account on or through this Site. We may request, collect and store some or all of the following types of Personal Information: name, billing address, shipping address, email address, telephone number, financial and payment information, such as credit card number and expiration date, and other similar information.

In addition, you may provide certain Personal Information about third parties on or through the Site. For example, you must provide us with Personal Information about a third party when you request that we ship an order to a third party or request that we send your "wish list" to a third party. The information collected regarding a third party may include that third party's name, address, phone number, fax number, email address, physical address, and other similar information.

If you provide Personal Information to us, including Personal Information about individuals other than yourself, you represent and warrant: (i) you have the authority to provide that Personal Information and to grant us the right to use that Personal Information consistently with this Privacy Policy, (ii) you have provided that Personal Information voluntarily, and (iii) you consent to the use of that Personal Information in the manner indicated by this Privacy Policy. If you provide a third party's email address to us, you represent and warrant that you have the consent of that third party to provide his/her email address to us.

Aggregate and Automatically Collected Information:

We collect and store certain other non-personally identifiable information automatically whenever you interact with this Site. For example, we may collect your Internet Protocol (IP) address, browser information and reference site domain name when you visit this Site.

Use of Cookies/Web Beacons:

Like many other web sites, we may collect information regarding customer traffic patterns and site usage by using cookies, web beacons and related technologies. We use the information gathered from cookies, web beacons and related technologies to analyze and understand how the Site is used and to enhance your visits to the Site. For example, we may use cookies and related technologies to: (i) customize account pages for you, (ii) track user visits and account features, (iii) determine what features and pages are most frequently requested or visited, and (iv) save your password so you do not have to provide it each time you visit the Site. "Cookies" are small text files that a web site sends to a user's hard drive through the browser for data storage. Most browsers accept cookies automatically but allow you to disable them. By disabling or otherwise rejecting cookies, you may not be able to take full advantage of all offerings on this Site. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Site.

We use third-party service providers to provide Internet data hosting and to help us measure and determine how visitors use our Site and the effectiveness of our Site and promotions in order to help us improve and optimize our Site and the products and services we offer. Those third parties may place web beacons or pixel tags on certain pages of our Site or use cookies in order to facilitate collection of information regarding your use of the Site each time you visit the Site. Third party cookies may also be used to display relevant advertising to you on websites you visit after you leave leatherhaven.us You may opt out of receiving those advertisements by visiting this page and clicking the “Opt Out” button: https://www.google.com/settings/ads/onweb.

In addition, some of our email communications to you may include a "click-through URL" linked to a particular page on the Site. By clicking on one of these URLs, you will automatically enter our Site and we may collect information related to the "click-through." You may avoid having this information collected by not clicking on URL links in our email communications.

How is Information Used and Disclosed?

Personal Information:

Personal Information collected on or through this Site is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. If you sign up to our email list or otherwise opt-in to receive promotional communications in connection with this Site, we may also use the Personal Information you provide to contact you about sales, special offers and new site features and to send you other promotional communications.

If you request us to ship products to a third party and we are able to determine the information you provided pertains to a third party, we will use the Personal Information you provide regarding that third party only to process and ship the product to that third party and to confirm shipment. In addition, we may retain that Personal Information as reasonably necessary to appropriately document our business activities and for archival and record retention purposes. If you request us to send your "wish list" to a third party, we will use that third party's email address only to send the requested email.

Aggregate and Automatically Collected Information:

Automatically collected information is used to analyze and improve this Site, gauge the effectiveness of our email communications and your level of interest in particular areas and to provide our customers with a fulfilling shopping experience.

We may aggregate and use certain automatically collected information and non-personally identifiable information for research or marketing purposes and may share, sell, rent, trade or publish that aggregate information and statistical data derived from such information with our marketing partners, advertisers or other third parties for research or marketing purposes. We do not use automatically collected information to identify a particular user.

We may on occasion combine information we received on or through this Site with information obtained from other sources and outside records to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

With Whom is Information Shared?

Except with your consent or as described in this Privacy Policy, we do not sell, rent or share with third parties any Personal Information that you provide to us on or through this Site or through the Customer Service Department in connection with the Site.

We may share Personal Information you provide to us with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating this Site, hosting this Site, providing the products and services you request through this Site, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose Personal Information you provide to us on or through this Site for any purpose other than to perform the services designated by us.

We may share Personal Information you provide to us with a third party if we are required by law to disclose that Personal Information. For example, we may be required to disclose Personal Information to respond to a subpoena, court order or other legal process. We may also disclose this information in response to a law enforcement agency's request, or where we believe it is necessary to investigate or address unlawful acts or acts that may endanger the health or safety of a consumer or the general public, to verify or enforce compliance with the terms of use and policies that govern our Site or as otherwise required or permitted by law. In addition, the Personal Information you provide to us may be transferred as an asset in connection with a merger or sale involving all or part of Leather Haven. 

Children and Privacy

This Site is a general audience website and is not directed for use by children. We do not intend to collect Personal Information from anyone who is under the age of 13. If you are under the age of 13 you should not provide any Personal Information to us and you should use this Site only with the involvement of a parent or guardian. If you are a parent or guardian of a child under the age of 13 and suspect he/she has provided Personal Information on or through the Site, please Contact Us.

What Steps Are Taken To Keep Personal Information Secure?

The security of your information is important to us. The Site employs various technical and security measures designed to help protect the Personal Information we collect about you. We have instituted security procedures and measures to protect our servers and networks that store Personal Information. Unfortunately, no transmission of information over the Internet can be guaranteed to be 100% secure and, therefore, we cannot ensure or warrant the security of any information.

In order to help protect Personal Information you provide to us.    

We reserve the right to retain any Personal Information reasonably necessary to appropriately document our business activities and for archival and record retention purposes. We will store Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Changes to This Privacy Policy

We reserve the right, in our sole discretion, to revise, change, or modify this Privacy Policy at any time. You should check this Site periodically to see if any recent changes to this Privacy Policy have occurred.

Your Information Is Safe and Secure

We take all reasonable steps to protect our customers' personal information against loss, misuse and alteration. We use encryption technology whenever receiving and transferring your personal information on our site. Your credit card information will be encrypted from the moment you submit it.

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